SHIPPING & DELIVERY
Delivery Time= Processing Time + Shipping Time
All items are made-to-order. For custom products, the processing time will be 2-4 weeks. General products processing time will be 3-5 working days. Add the processing time to the shipping time for an estimate as to when you will receive your order.
Due to the Covid-19 pandemic,you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping to USA
We are pleased to offer FREE Standard shipping on orders over $69 to the entire US. For faster shipping service, you can select from our Expedited Shipping options.
Note: For U.S. orders, you must sign for purchases of $300 or more regardless of any signature waiver on file with the carrier. Any order of $300 or over needs an adult signature.
For your convenience, we are happy to ship our products to most place in the world. For detailed information, please refer to the chart below.
* REST OF WORLD: Other countries except US/CA/AU/EURO/North Korea/Syria/Iran.
* Express Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.
* Above shipping times are estimates quoted by our courier companies, so zulabox cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that zulabox will do our best to limit any inconveniences that may arise.
*zulabox temporarily does not support transactions in North Korea, Syria and Iran.
Tracking An Order
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number. For more details, please view: Track my order